Businesses Join. Most Choose to Stay.
PW membership is designed around practical purchasing benefits that regular Malaysian business customers can use.
Membership figures are based on Pacwise internal membership records as at August 2026. Renewal rate refers to eligible members who reached their renewal period. Figures may change.
Your Company Is Already Buying These Supplies
PW VVIP is not about buying things your company does not need. It is designed to give your business more value from normal recurring purchases.
Regular Monthly Purchases
Paper, filing, stationery, tissue, cleaning and pantry products are normal recurring business expenses.
Easier Product Selection
Get assistance when you are unsure about the correct size, model, replacement or alternative.
Less Purchasing Hassle
Dedicated support helps with quotations, repeat orders and everyday purchasing questions.
More Value From Eligible Orders
Vouchers, PW Credit and PW Reward Points help make your regular eligible purchases more rewarding.
Practical Benefits Your Business Can Understand
Simple benefits, clear examples and no complicated investment or income calculations.
Membership & Monthly Vouchers
Join PW VVIP and receive a RM50 joining voucher, plus a RM20 voucher every month throughout the 12-month membership period.
Renew and continue your membership to receive another RM50 renewal voucher.
Voucher validity, minimum purchase requirements, eligible products and other conditions may apply.
5% PW Credit Cashback
Receive 5% PW Credit on eligible purchases under the current membership programme.
PW Credit can provide value towards future eligible Pacwise purchases.
PW Credit is programme credit rather than a cash payout. Earning and usage conditions apply.
PW Reward Points
Earn 1 PW Reward Point for every RM1 spent on qualifying purchases.
Approximately 0.5% reward value on qualifying purchases.
PW Reward Points are separate from 5% PW Credit. Reward eligibility and payment-method conditions apply.
Dedicated Business Support
Get help with product selection, replacements, quotations and regular company orders.
Spend less time solving purchasing problems alone.
Eligible Delivery Benefits
Qualifying orders may receive free delivery within selected Pacwise service areas.
Delivery area, product type, order value and current shipping conditions apply.
7-Day Return Support
Eligible unused products may be submitted for return under Pacwise's applicable 7-day return policy.
Product conditions, exclusions and return terms apply.
30-Day Credit Terms
Eligible business customers may apply for an approved Pacwise 30-day credit facility.
Credit approval, credit limits and purchasing conditions apply.
Full VVIP Membership-Fee Refund Anytime
Under the current PW VVIP programme terms, the full RM358 membership fee may be refunded at any time, with no time restriction.
What If Your Company Spends RM1,500 Per Month?
ABC Services regularly purchases A4 paper, files, stationery, tissue, pantry and cleaning supplies from Pacwise.
Spend RM1,500 per month → approximately RM75 PW Credit per month + 1,500 PW Reward Points + your RM20 monthly VVIP voucher.
Illustrative example only. Calculations assume RM1,500 of eligible purchases each month for 12 months. Actual PW Credit, PW Reward Points and voucher value depend on qualifying purchases, payment method, voucher usage and current programme terms.
RM1 Spent = 1 PW Reward Point
You do not need to calculate percentages when ordering. Just remember one simple earning rule.
On an eligible RM1,500 purchase, 5% PW Credit = RM75. The same qualifying purchase can also earn 1,500 PW Reward Points ≈ RM7.50 reward value, subject to the applicable terms.
Choose the Right Membership
Start free, choose PW VIP for regular purchasing, or choose PW VVIP for the highest membership flexibility.
Best for occasional Pacwise customers.
- ✓ PW Reward Points
- ✓ Standard delivery & return eligibility
- ✓ Credit application eligibility
For regular SME and business buyers.
- ✓ RM50 joining voucher
- ✓ RM20 monthly vouchers
- ✓ 5% PW Credit + PW Reward Points
- ✓ Dedicated member support
Refund is based on the unused membership period. Example: 6 months unused = RM129 refund.
- ✓ Everything in PW VIP
- ✓ Additional VVIP privileges
- ✓ Full membership-fee refund flexibility
Under the current VVIP programme terms, the full RM358 membership fee may be refunded at any time, with no time restriction.
PW VVIP is only RM100 more than PW VIP and adds the higher membership tier, additional privileges and full membership-fee refund flexibility.
Get More Value When You Preload Your Purchasing Budget
Eligible VIP and VVIP members can choose selected PW Top Up Value options when they want to preload purchasing value for future Pacwise orders.
This is optional. You do not need Top Up Value to benefit from PW VVIP.
Top Up Value is intended for future Pacwise purchasing and should not be treated as cash, investment income or a guaranteed financial return.
How PW VVIP Works
Register or Login
Use your Pacwise customer account.
Join PW VVIP
Choose the RM358 annual membership.
Membership Activated
Pacwise confirms and activates eligible member benefits.
Use Your Benefits
Start using eligible vouchers, PW Credit, reward points and other privileges.
Questions About PW VVIP
How much does PW VVIP cost?
What vouchers do I receive?
How does 5% PW Credit work?
Is PW Credit cash?
How do PW Reward Points work?
Is 5% PW Credit the same as PW Reward Points?
Can I get my RM358 VVIP membership fee back?
How is the PW VIP RM258 refund different?
Is free delivery available for every order?
Is the 30-day credit term automatic?
What is PW Top Up Value?
Your Company Already Buys Office Supplies. Get More From Every Eligible Purchase.
Join PW VVIP for member vouchers, 5% PW Credit, PW Reward Points, dedicated business support and greater purchasing flexibility.
*Membership refund, PW Credit, vouchers, PW Reward Points, delivery, returns, credit facilities and other benefits are subject to current programme and eligibility terms.
